Olfa Messaoudi is Chief Digital and Marketing Officer at L’Oréal Middle East, where she leads one of the region’s most ambitious beauty, commerce, and technology transformations. With two decades of international experience spanning the United States, Europe, Asia, and the Middle East, she is known for turning marketing into a growth engine rooted in data, creativity, and consumer obsession.
At L’Oréal Middle East, Olfa oversees business strategy, digital, media, e-commerce, platforms, services, market intelligence, and consumer insights across the GCC. Her mandate is expansive: accelerate brand growth, build end-to-end consumer experiences, and future-proof the organisation through beauty tech, AI-powered marketing, and performance-driven creativity.
Olfa joined the L’Oréal Group in 2010 as Global Digital Manager for Lancôme, where she architected the brand’s early digital transformation, spanning 360-degree activations, e-commerce, and customer relationship management. In 2014, she relocated to Dubai to join L’Oréal Middle East’s Luxe Division as Regional Head of Digital, playing a pivotal role in accelerating luxury e-commerce and shaping the region’s digital-first mindset.
In 2017, she returned to Paris as Global Vice President of Digital, E-commerce, and CRM for YSL Beauty. There, she strengthened online-to-offline experiences, scaled e-commerce growth, and introduced service-led innovation through beauty technology and enhanced online animations. Her work helped reposition YSL Beauty as a digitally fluent luxury brand with stronger consumer engagement.
Based in Singapore from 2021, Olfa served on the SAPMENA Luxe Management Committee as Chief Consumer Experience Officer, steering experience strategies across Southeast Asia, the Pacific, North Africa, and the Middle East. She laid the foundation for CRM transformation and implemented frameworks that unified media, e-boutique, and services into seamless consumer journeys.
As CDMO, Olfa continues to shape L’Oréal Middle East’s partnerships ecosystem, including landmark collaborations with Wavemaker MENA and ArabyAds, reinforcing the company’s evolution into a beauty tech powerhouse. Her leadership blends strategic rigor with cultural fluency, positioning L’Oréal to create relevance, scale, and impact in a rapidly transforming region.
Recognised internally and externally for building high-performing teams, she champions experimentation, ethical data use, and inclusion, ensuring global frameworks adapt locally while brands remain distinctive, trusted, and culturally resonant across diverse Middle Eastern markets and fast-evolving consumer expectations, behaviours, platforms, economies, ecosystems.