Salesforce launches Agentforce Help Agent with pay-per-resolution pricing
Salesforce has launched Agentforce Help Agent, a prebuilt autonomous AI customer service agent that can be deployed in minutes across voice, web, customer portals and messaging…
NEWS
The Marketing Society GCC unveils 2026 awards shortlist
The Marketing Society GCC has announced the shortlist for its 2026 GCC Awards, with organisations including Mashreq Bank, Majid Al Futtaim, Red Sea Global, Microsoft, HSBC,…
NEWS