HubSpot and Salesforce are ramping up efforts to lead the rapidly evolving agentic CRM market, as businesses increasingly adopt AI-powered agents to automate sales, marketing and…
Beerud Sheth, CEO of conversational AI technology company Gupshup, explains why CRM needs to be recast as conversational relationship management.
ICLP, a global loyalty agency, was founded in 1987 and has been present in the Middle East since 1993. It is now merging with loyalty, travel…
Angel investor, entrepreneur and founder of The SmartStart Fund, Prashant Gulati, has grown his share of MENA startups over the past years. He’s also grown intolerant to repetitive…
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