Search Results for : Loyalty Programs

A little more than a year ago, Majid Al Futtaim unveiled Share, its app-based lifestyle rewards program. A few months later, Covid-19 struck. Communicate sat with Kashmira Motiwalla, Head of the Share loyalty program at Majid Al Futtaim, to discuss what that meant for the newly-launched initiative. What impact did the pandemic and the lockdowns […]

The concept of customer loyalty is very fragile in today’s economy. Communicate has earlier covered reports citing that consumers aren’t necessarily loyal to brands anymore but are skewing more towards timely delivery service. A consequence of the improvements in digital connectivity and service today. Hence the reason why many brands introduced loyalty programs to attract […]

Global e-commerce consultancy, Wunderman Thompson Commerce releases the 4th edition of their Future Shopper report. The report seeks to identify trends in consumers’ digital buying behaviors, with the aim of helping to influence organizations’ strategies and to ensure that they are ready for the consumer and the channels of the future. Here are the key […]

Google announced it will launch the first Google News Initiative (GNI) Innovation Challenge in Middle East and Africa (MEA) June 2019. The aim of the challenge as described by Google is to empower news innovators by showing newer ways of thinking in online journalism through development of new tools to elevate the industry. This initiative was announced […]

By Medina Beganović, managing partner, Via Media Here’s a fun fact: 90 percent of our decisions are subconscious. Why? Here’s another fun fact: people are highly irrational. And yet, we marketers conduct research, gather audience data, and mine it for insights in the hope of finding out what our audiences want, think and believe. The […]

By Puja Pannum, managing director, Blis MENA Retail marketing teams have learned that the more they know about their consumers the better they can tailor marketing strategies to their needs and secure their long-term loyalty. They’ve invested considerable resources into gaining insight into their shoppers, and have the necessary tools at their disposal to do […]

Dubai-based home-décor and lifestyle concept start-up, The Urban Yogi launches an exclusive loyalty program called Karma Points designed and facilitated by digital loyalty platform provider, UrbanBuz. “We launched the program to connect better with our customers, build our business around them and reward them for it. We look forward to the data and insights that […]

In a highly competitive retail banking sector, banks try to keep up with growing demand for mobile solutions. Over the years, retail banks around the world have been working on making personal banking more convenient and customer friendly through the introduction of innovative services and offerings: sprawling branch networks, innovative credit cards, enhanced automatic teller […]

  “Advertising has us chasing cars and clothes, working jobs we hate so we can buy [stuff] we don’t need.” Tyler Durden’s remarkable line from Fight Club is also the opening line of WhatsApp’s blog post titled: “Why we don’t sell ads”. Yet, mobile users in the UAE have been receiving marketing messages from unknown […]

  Angel investor, entrepreneur and founder of The SmartStart Fund, Prashant Gulati, has grown his share of MENA startups over the past years. He’s also grown intolerant to repetitive business concepts in the regional entrepreneurship scene – with a “What’s Not Next” list to match. The list goes something like this: “Don’t come to me and start with, ‘I’m developing an app’. […]

ICLP, a global loyalty agency, was founded in 1987 and has been present in the Middle East since 1993. It is now merging with loyalty, travel experiences, insurance and assistance businesses to become Collinson, which was incorporated in 1992. The company’s loyalty division comprises of three brands: ICLP; loyalty commerce specialism Collinson Latitude; and customer […]