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Top Sustainability Concerns for Business Leaders, their Customers, and their Employees
Industry
November 21, 2023
Top Sustainability Concerns for Business Leaders, their Customers, and their Employees
Economic Downturn Has Caused Declines in App Install Ad Spend Budgets
Industry
November 17, 2023
Economic Downturn Has Caused Declines in App Install Ad Spend Budgets
Top 30 Most Valuable Emirati & Saudi Brands: Telecom Providers Take Lead
Industry
November 06, 2023
Top 30 Most Valuable Emirati & Saudi Brands: Telecom Providers Take Lead
Customers in Qatar Can Now Shop on Amazon.ae Through the International Shopping Experience
Industry
October 30, 2023
Customers in Qatar Can Now Shop on Amazon.ae Through the International Shopping Experience
E-commerce Booms Amidst Middle East Inflationary Pressures
Industry
October 26, 2023
E-commerce Booms Amidst Middle East Inflationary Pressures
5 Reasons Why Brands Should Launch Their Commerce Strategy on TikTok
Industry
October 24, 2023
5 Reasons Why Brands Should Launch Their Commerce Strategy on TikTok
Lost in Translation: The Importance of Human Expertise in a World of AI-Driven Translations
Industry
September 18, 2023
Lost in Translation: The Importance of Human Expertise in a World of AI-Driven Translations
Social Recap: August 2023
Industry
September 11, 2023
Social Recap: August 2023
A Glimpse into the Advertising Industry 16 Years Ago
People
September 04, 2023
A Glimpse into the Advertising Industry 16 Years Ago
GfK 's Latest Study Reveals Key Insights into KSA Consumer Behavior and Priorities
Industry
August 31, 2023
GfK 's Latest Study Reveals Key Insights into KSA Consumer Behavior and Priorities
Social Commerce: Driving Our Present and Future
Industry
August 31, 2023
Social Commerce: Driving Our Present and Future
The Commerce of the Metaverse
Industry
August 16, 2023
The Commerce of the Metaverse
FeatureMind Launches: Bolstering Retailers with Enhanced Omnichannel Capabilities for the Digital Age
Industry
August 09, 2023
FeatureMind Launches: Bolstering Retailers with Enhanced Omnichannel Capabilities for the Digital Age
GELLIFY Middle East Launches 'Luxury Tech CX Observatory' in Dubai
Industry
August 01, 2023
GELLIFY Middle East Launches 'Luxury Tech CX Observatory' in Dubai
Snap Inc. and Havas Media Network Reveal How Brands can Engage Younger Shoppers in New Social Commerce Playbook
Industry
July 20, 2023
Snap Inc. and Havas Media Network Reveal How Brands can Engage Younger Shoppers in New Social Commerce Playbook
AppsFlyer Report: Marketing Spend for Attracting New Shoppers Approaches $5 Billion
Industry
July 20, 2023
AppsFlyer Report: Marketing Spend for Attracting New Shoppers Approaches $5 Billion
Who’s Afraid of Big Bad Tech?
Industry
June 06, 2023
Who’s Afraid of Big Bad Tech?
How Businesses are Seeing Value Through AI
Industry
May 30, 2023
How Businesses are Seeing Value Through AI
Google Introduces New Tools to Help Small Businesses Connect with Online Shoppers
Industry
May 25, 2023
Google Introduces New Tools to Help Small Businesses Connect with Online Shoppers
30 Under 30 2023: Rachel Chidiac
Industry
May 11, 2023
30 Under 30 2023: Rachel Chidiac
Kantar Highlights the Five Key Performance Pillars of Customer Experience Industry
December 11, 2019 Kantar Highlights the Five Key Performance Pillars of Customer Experience

The world’s leading data, insights and consulting company recently conducted a study on whether brands across different sectors have met the five performance pillars of customer experience. The sectors which were taken into account included shopping malls, furniture chains, retail banks, e-commerce,  after-sales service for cars, telecom services, and car insurance. The five performance pillars were: […]