August 1, 2023
GELLIFY Middle East Launches ‘Luxury Tech CX Observatory’ in Dubai
The observatory will serve as a collaborative environment where luxury brands can access resources, learn from industry experts, and engage with innovative startups
Customer Experience
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Read moreJune 8, 2023
ServiceNow Survey Reveals UAE Consumer Expectations to Build an Ideal Customer Experience
UAE consumers rank healthcare (45%) and government services (38%) as top sectors when it comes to providing the best customer experience.
Read moreMarch 27, 2017
The customer isn’t always right
Fahd Osman, marketplace leader, IBM Middle East, on old sayings and new ways I’ve always found it funny just how many old-fashioned sayings conflict…
Read moreOctober 30, 2014
Ten #EpicFails of exhibiting
Exhibitions are a fantastic way to meet face-to-face with potential clients. For me, it’s not necessarily the most impressive build and design of…
Read moreJune 30, 2014
Oracle buys LiveLOOK
Oracle announced that it has signed an agreement to acquire LiveLOOK, a global provider of real-time and visual collaboration technology for co-browsing and…
