By Anastasiya Golovatenko, PR Director, JPd Agency
Time runs fast and, as many other things, PR and the overall way of communication have gone through an amazing transformation over the past years.
To stay ahead of changes, businesses must continuously adapt to – be it how they operate, motivate their team, manage finances or conduct communications with their target audience. While advertising and more traditional ways of communication are losing consumers’ trust, businesses that master the new ways of connecting with their audience will continue to evolve.
So what are some of the fast-growing trends that brands shouldn’t ignore?
While reports show that consumers in the GCC region are the most active media users globally, spending almost 11 hours a day consuming media content, it doesn’t mean that they will trust your messages right away. To earn that trust, brands need to start tailoring the information when addressing their particular key audience as well as be knowledgeable, experienced, and useful in everything that they share.
Bearing this in mind, one of the newest PR trends, especially for those who operate in the B2B sphere, is to become a thought leader. Top executives can get noticed and respected by showing that they are an authority on a particular subject. People like to connect with people, and they can easier connect with your business as well if you tell its story. There are many ways how people in business can establish themselves as thought leaders – by giving an interview or publishing educational articles, opinion pieces or even blog posts and videos that can be of interest to their audience. It all helps build authority more naturally.
Researchers state that the human attention span has shortened to 15-20 seconds due to heavy use of digital technologies. Our lives are more digitally affected than ever before; people prefer to read less and consume information in a more visual way. But, how many brands are ready to provide information in this way? This is one of the reasons to start paying more attention to developing visual content in 2017 – be it graphs, diagrams, images, slideshows or video clips.
While consumers’ trust in advertising has dropped significantly, traditional media that doesn’t innovate starts losing its influence. The new generation of “prosumers” or proactive consumers tend to trust someone who is alike. A Nielsen survey confirms these trends as well stating that 92 percent of us trust recommendations from individuals we may not even personally know!
Eight in ten global respondents say they completely or somewhat trust word-of-mouth as well as the recommendations of friends and family. Thus, influencers and bloggers become a new more effective alternative to media and an integral part of any marketing campaign. This means that if brands don’t consider including an influencer marketing program into their communication plans for 2017, they risk being left behind.
Brochures, catalogs, and informational sheets about a company are becoming a thing of the past. The era of mobile-first dictates its rules with mobile, apps, Internet, and social media to be the first touch points and a way of life for many people. As communication evolves and transforms, it’s important for brands to understand how the digital world is organized and to take benefits of the latest technologies to transfer messages to their key audience. Is your website up and running well? Do you invest in online marketing to connect with your potential customers? Is information about your company easily accessible online via your social media channels, media platforms etc.? Whether you operate in B2B or B2C, make sure your business is present online and strategically connected with your key audience. There are tons of opportunities out there…
Is your website up and running well? Do you invest in online marketing to connect with your potential customers? Is information about your company easily accessible online via your social media channels, media platforms and so on? Whether you operate in B2B or B2C, make sure your business is present online and strategically connected with your key audience. There are tons of opportunities out there.
With the rise of social media, consumers are now more empowered than ever before and prefer to communicate with brands directly. Bearing in mind this more personalized way of communication, businesses should remember that they can’t be robotic and need to adopt more human characteristics. They should change the way they talk with their consumers (through a website, social media channels, phone) and tailor their messages even more so to be heard and be able to address their customers’ needs. Communication requires a bit different approach now – one that touches on human emotions and habits. While words like ‘leading’ and ‘innovative’ have been popular, now the latest trend for brands is to simply be human…