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Esam Al Khameri, co-founder of the Coop House, on creating menus, community and seamless career transitions

September 17, 2025

Esam Al Khameri – Co-Founder of The Coop House, gave this interview exclusively for Communicate.

The Coop House – can the experience be explained to the average reader as “fusion cuisine” tends to be everything and anything at the same time?

At The Coop House, we do not see ourselves as just another fusion concept that mixes and mashes everything for the sake of creativity. Instead our culinary identity is rooted in Italian tradition and thoughtfully elevated with the vibrant essence of the Mediterranean. We strongly believe in embracing authenticity and purpose in every dish. Each plate is a celebration of classic Italian recipes reinterpreted with fresh, regional ingredients, subtle Mediterranean nuances , and a modern outlook.

Rather than experimenting without direction, our approach is about reimagining classic Italian recipes using fresh regional ingredients, coastal influences, and seasonal inspiration. Think of it as capturing the warmth of a comforting pasta or pizza, then layering it with the brightness of herbs, spices, and techniques drawn from across the Mediterranean. Our menu strikes a delicate balance between the familiar and the unexpected, offering guests an experience that is both welcoming and distinctive. It reflects not only our brand’s vision, but also what today’s Dubai diners are seeking,  honest food, crafted with care, and served with character.

What can a local Emirati brand bring to the fine dining experience that was not experienced either with international restaurants or foreign chains, especially to new savvy and young consumers?

A homegrown Emirati brand offers far more than just food. It delivers a sense of place, belonging, and cultural depth that international concepts often cannot replicate. At The Coop House, what sets us apart is not only our food but the feeling behind it. We bring a unique sense of emotional hospitality that is deeply rooted in our culture. It is the kind of warmth and attentiveness that cannot be templated or replicated by international chains.

Unlike international chains that rely on consistency and familiarity, The Coop House is built on relevance and real connection. We are not guided by a global playbook. Instead, we listen, adapt, and respond to the needs of our guests in real time. Today’s younger diners are not only looking for great food, they are seeking places that align with their values, spark curiosity, and feel authentic. Our agility allows us to design every element with intention, from menus that reflect regional flavours to spaces that feel welcoming, expressive, and in tune with Dubai’s modern lifestyle.

We are proud to be rooted in the UAE but inspired by the wider region. The Coop House reflects the multicultural spirit of Dubai, a city that is bold, creative, and constantly evolving. Our approach is not about formality or fine dining. It is about meaningful food, shared stories, and real people coming together in a space that feels vibrant and grounded in culture. That is what makes us different, and that is the experience that keeps our guests coming back.

As the saying goes, if you get it right from the start then something is wrong. What did not go according to plan in The Coop House, and how was it mended and learned-from?

Like any ambitious concept, The Coop House did not get everything right from day one, and that is exactly what helped shape the brand into what it is today.  One of the first hurdles was ensuring our vision resonated with the audience we wanted to serve. Initially, our positioning leaned more upscale than intended, which created a gap between the culinary experience and the welcoming atmosphere we envisioned. We quickly realised that we needed to make our offering more inclusive without compromising quality. This meant simplifying parts of the menu, refining our service approach, and realigning our tone to feel more casual and accessible.

This shift led to some of our most beloved initiatives, including the Kids Pizza Masterclass. Designed to bring families together around the joy of food, it became more than an activity, it became a celebration of everything we stand for. We also introduced seasonal campaigns like Festa D’Alba, which taps into the region’s deep love for truffle while still delivering flavour-forward dishes that are both refined and approachable. It is our way of honouring the rustic charm of Italian cooking, while making sure that every dish is memorable, and full of character.

The biggest lesson was understanding that success is not about getting everything right from day one. It is about listening, evolving, and remaining connected to your guests. That ability to stay flexible, respond to feedback, and create real emotional value is what defines The Coop House today. We are not in the business of serving meals. We are in the business of creating memories that feel personal, genuine, and full of flavour.

What did The Coop House bring in terms of cultural relevance or community building, as eventually it is an Emirati brand with a clear defined target audience? 

The Coop House was built on the belief that a restaurant should be more than a place to eat, it should be a place to connect, share stories, and feel part of something bigger. As an Emirati-owned concept, we are proud to serve as a community anchor that brings people together around good food and genuine hospitality. From the outset, our goal has been to create a space that feels like an extension of the neighborhood, where every guest feels welcomed.

Our calendar of activations reflects this vision. We host interactive experiences like the Kids Pizza Masterclass to spark culinary curiosity in young diners, while seasonal celebrations such as Festa D’Alba offer more elevated moments that bring global flavours to a local table. At the same time, our weekly offers are designed with our community in mind. Whether it is a Business Lunch for professionals looking for something quick yet satisfying, a Breakfast Tray for early risers, or themed evenings like Pizza and Pasta Night and Seafood Night for those craving comfort or coastal flavours. These are not just promotions; they are invitations to experience food in ways that feel relevant and accessible.

In a city as dynamic as Dubai, cultural relevance means knowing your audience and showing up for them. The Coop House does this by blending the warmth of local hospitality with thoughtful programming that speaks to today’s lifestyle. We honour our roots by making space for celebration, curiosity, and comfort, all under one roof. This is how we build community, one plate and one meaningful moment at a time.

Your career stands at the fault line between communication, real estate and now food and beverage. What is the link between all of them and did any career learnings go from one field to the other?

Every chapter of my career has been about creating meaningful experiences. Whether in communications, real estate, or food and beverage, the common thread has always been people, how they connect with a space, with a brand, and with a story. My foundation in communications taught me how to shape narratives that resonate emotionally and build brands that feel alive. Real estate gave me the tools to translate those stories into physical spaces that inspire comfort, function, and belonging. With The Coop House, I brought those worlds together. This is not just a restaurant. It is a story you walk into, feel, and remember. 

At The Coop House, every decision is intentional. From the way the interiors are designed to the way the menus are written, everything is curated to offer more than a meal. It is a journey that starts with emotion and ends with connection. My multidisciplinary path allowed me to approach this brand with a wide lens. Creative but strategic, emotional yet grounded, culturally rooted but commercially smart. These are not separate skill sets. They build on each other, allowing me to deliver a business that is not only innovative but also authentic and deeply relevant.

I do not see my transition into food and beverage as a departure from my past but rather a natural progression. What I have always focused on is how to make people feel something. Through a message, a building, or a plate. The Coop House is where all those perspectives converge. It reflects who I am, what I have learned, and how I choose to lead. With purpose, clarity, and a deep understanding of what makes experiences memorable. That is not something you find in a textbook. It comes from doing the work, listening to people, and building something you truly believe in.

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