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Rethinking nationality-based real estate marketing in Dubai and the broader region

May 8, 2025

Ali Hamze, Marketing Advisor; Mentor at the Chartered Institute of Marketing, wrote this piece exclusively for Communicate

Historically, British, Russian, and Indian nationals led the charge in Dubai’s real estate market, creating a pattern of nationality-driven marketing strategies. But the landscape is shifting. In 2024, the United Kingdom emerged as the top source of foreign property owners in Dubai, while North American interest, particularly from the United States and Canada, also surged. This change means reliance on nationality-based marketing strategies is no longer sufficient for effectively engaging the modern, global buyer.

The limitations

The concept of nationality-based segmentation is simple; targeting potential buyers based on their national origin, assuming that nationality correlates directly with preferences, behaviors, and investment goals. But does this approach recognize the complexities of modern investors? Nationality, while important, does not account for the diverse motivations, preferences, and behavioral patterns within each demographic.

Take British investors in Dubai for instance While they might share a common nationality, their reasons for investing could vary drastically. Some are drawn by Dubai’s tax advantages and property yields, others by a desire for a vacation home or a base of operations in the region. A one-size-fits-all marketing message targeting all British buyers will inevitably fall short of addressing their individual needs. Relying too heavily on nationality also disregards emerging markets and niche segments that do not align with conventional national groupings.

In the case of Dubai, the influx of buyers from countries like Canada and the United States, driven not just by traditional investment but by lifestyle changes, signifies that investors now seek more tailored, personalized experiences rather than generic, nationality-based messaging. This points to a more nuanced approach—one that goes beyond demographic segmentation to look at the psyche and lifestyle of potential buyers.

Moving towards psychographic segmentation

The solution lies in psychographic segmentation, a more sophisticated method that focuses on understanding the values, interests, behaviors, and lifestyles of potential buyers. Through targeting specific motivations rather than broad nationalities, marketers can create more compelling and personalized strategies that resonate with their audience on a deeper level.

In Dubai, a melting pot of nationalities, psychographic segmentation offers the advantage of tailoring marketing strategies to align with the diverse desires of global buyers. Whether they are seeking a luxury property with world-class amenities, an investment opportunity with high returns, or a family-friendly environment, understanding the specific psychographics of each buyer type enables real estate professionals to build a more engaging and persuasive narrative.

Key psychographic segments in Dubai’s real estate market

Lifestyle seekers

This segment includes buyers prioritizing luxury, wellness, and community living. They are often drawn to upscale developments offering world-class amenities, spas, fitness centers, and access to green spaces. The growth of Dubai’s wellness and hospitality sectors speaks volumes about the rising demand for properties that cater to these lifestyle-oriented buyers.

Investment-focused buyers

Investors in this category are primarily concerned with high rental yields and capital appreciation. This segment includes individuals from around the world, including Europe, Asia, and beyond, who view Dubai as a stable market for long-term returns. Targeting this group requires presenting detailed financial projections, highlighting rental yields, and showcasing the city’s robust growth trajectory.

Family-oriented purchasers

For families, the key decision-making factors include proximity to schools, safety, and access to recreational activities. Dubai has evolved into a family-friendly hub, with an increasing number of developments designed for those seeking a comfortable, community-focused lifestyle. Catering to this segment requires emphasizing child-friendly amenities, schools, and parks within specific developments.

Digital nomads and remote workers

A growing segment within the real estate market, digital nomads and remote workers value flexibility, connectivity, and access to vibrant communities. Dubai’s booming co-working spaces, cafes, and flexible living arrangements have become a draw for this group, particularly as more people seek an alternative to traditional office life. Property developers that offer flexible leases, well-connected areas, and a strong sense of community will resonate with this segment.

How to implement psychographic strategies effectively

To tap into psychographic segmentation, real estate marketers must embrace a data-driven approach that allows them to craft targeted, personalized marketing strategies.

Data collection

Marketers need to gather relevant data through surveys, social media analytics, and direct customer feedback. Insight of this nature will help create a comprehensive understanding of buyer preferences and motivations, empowering marketers to craft campaigns that speak directly to those needs.

Personalized marketing

Rather than employing broad advertising tactics, real estate marketers should develop campaigns that speak to specific psychographic profiles. For example, while lifestyle seekers may respond to visuals of serene, luxury living spaces, investment-focused buyers may prefer a more analytical approach highlighting return on investment and long-term growth potential.

Flexible offerings

Developers must design properties and amenities that align with the unique needs of different segments. Flexibility is key—whether it’s offering a range of property sizes, varying lease terms, or specialized amenities like co-working spaces or wellness centers, understanding the desires of each segment is essential.

Ongoing engagement

Real estate is a long-term investment, and buyer preferences can shift. Continuous engagement through personalized communication, updates on market trends, and tailored recommendations ensures that marketers stay relevant and maintain strong relationships with potential buyers.

The future of real estate marketing in Dubai and beyond lies in understanding the deeper motivations behind a buyer’s decision—motivations that go beyond nationality to encompass lifestyle, values, and aspirations.

For real estate professionals, embracing this shift will not only help differentiate their properties in a competitive market but also cultivate lasting relationships with buyers. In a world where personalization and relevance are key, the ability to tailor real estate offerings to a buyer’s psyche rather than their passport is the true path to success.

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