Under the title “10 Mobile Trends for 2014 and Beyond”, JWT has released its third annual report on trends in the mobile sphere, mapping out how the world of mobile connectivity is evolving
The report spotlights key themes that came out of this year’s Mobile World Congress, Consumer Electronics Show and South by Southwest Interactive, and builds on trends spotlighted in earlier reports. “As we hurtle toward a world steeped in mobile technology, mobile is driving fundamental changes in the business landscape and in consumer behaviors and expectations,” said JWT Intelligence editorial director Marian Berelowitz in a statement.
“Mobile technology is both rewiring consumers’ mindset and enabling goods, services and processes never before possible,” added JWT trends strategist Will Palley. “These shifts, including the ever-expanding Internet of Things, will radically disrupt everyday life and provide compelling new opportunities for brands.”
In its executive summary, JWT sums up the report trends as follows:
Integrated, holistic systems will start to link up devices, goods and services in the home, on the road and beyond so that each component works in lock step with the rest.
Mobile is becoming a whole-body experience as wearable tech expands from Kickstarter projects to mass-market products from major brands. It’s early days, however, and we’ll likely see the devices, form factors and software evolve considerably before winning broad adoption.
With people spending ever more time reading and watching video not only on tablets but on smartphones too, mobile has become the prime screen for content consumption.
Unique social tools for mobile are going well beyond what exists for the desktop, and people are spending ever more time with them. Sharing and communicating can be ephemeral, visual, anonymous or passive; it may be public or, increasingly, private. And it’s much more continuous, since mobile phones are always with us.
Mobile devices are helping to drive the shift to a more visual vocabulary and aesthetic, which minimizes or even supplants the need for text.
Mobile devices are helping us outsource ability, knowledge and effort—and as technology evolves, they will learn to anticipate needs as well, staying one step ahead of the user. Life is becoming more idiot-proofed.
Rising consumer awareness of just how vulnerable digital data is to cybercriminals, government spying, corporate tracking and other prying eyes will push all players in the mobile sphere to make privacy and security a top priority. Everyone is now a data steward.
The infusion of screens into our lives is spurring fear and resentment, and some fretting about what’s been lost in the embrace of digital devices. Our love affair with mobile devices is turning into a love-hate relationship.
As mobile brands look for new customers by making phones cheaper, lowering data costs and expanding Internet availability, the global population is steadily becoming connected—opening up a new channel for brands and a gateway to opportunity for underserved people.
Mobile technology is both rewiring consumer behavior and enabling goods, services and processes never before possible. Legacy companies will have to take a critical look at their business model through a new lens and determine how to evolve if they are to keep up with innovators and with customers’ changing habits.
An abridged version of the report can be found here, and the full report here. Additional knowledge and research on JWTIntelligence.com includes recent trend reports on overriding themes from SXSW, opportunities for marketers in Brazil, BRIC Millennials and JWT’s 10 Trends for 2014 and 100 Things to Watch in 2014.
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