Snapchat has relaunched its Family Safety Hub, a refreshed and more inclusive platform designed to help families navigate the app confidently and safely. The updated Hub offers clearer guidance, accessible resources, and new tools that reflect the evolving needs of both parents and teens.
In an effort to educate parents, creators and press, Snapchat hosted an educational session in collaboration with the Abu Dhabi Early Childhood Authority and life educational coach, Hala Kazim.
The revamped Family Center section includes updated guidance on how to use in-app features that enable parents to see who their teen is communicating with – without viewing the content of conversations – helping to strike a balance between safety and autonomy. To better represent the shared role of both parents and teens in building safer digital habits, the platform now uses more inclusive language, shifting from its previous name of “Parents Site” to “Family Hub”.
New additions to the Hub include a dedicated FAQ section and a reorganized overview of Snapchat’s features, providing a tab-by-tab explanation of the platform and offering practical tips for families. The site now hosts downloadable tools and resources that were previously only available at in-person Snap events. These will be continuously updated as Snapchat’s product features and safety offerings evolve. In addition, relevant videos from Snap’s YouTube channel have been integrated across the platform and will be refreshed quarterly, ensuring the content remains engaging and up to date.
The Family Safety Hub presents content in clear, digestible formats to enhance understanding and make it easier for families to have meaningful conversations about digital wellbeing. Earlier this year, Snapchat was also named as a leading member of The Pact, the UAE’s new Digital Wellbeing committee led by the Digital Wellbeing Council and the Abu Dhabi Early Childhood Authority. The Pact brings together government bodies, tech platforms, and telecom providers to support a safer, more age-appropriate digital experience for young people across the UAE.
To explore the Family Safety Hub, visit parents.snapchat.com
