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Communicate Online | Regional Edition | Advertising, marketing, public relations and media in the Arab world and beyond

Communicate Online | Regional Edition | Advertising, marketing, public relations and media in the Arab world and beyond

How Twitter and Emaar teamed up to promote Dubai

Emaar Twitter Dubai

Marketing

How Twitter and Emaar teamed up to promote Dubai

The biggest success of Emaar’s partnership with Twitter is its New Year’s Eve festivities in Dubai for the second consecutive year, which enabled live streaming the event to users around the world. The live stream was also accompanied by a Twitter timeline, featuring the New Year’s Eve related real-time conversation.

The stream was available globally at live.twitter.com/MyDubaiNewYear and on @MyDowntownDubai. Emaar also launched a Twitter Direct Message (DM) experience for the first time to assist viewers throughout their New Year’s Eve celebration. Once people send a DM via Twitter to @MyDowntownDubai, they’re directed to a series of automated steps to easily learn more about what’s happening prior to and after the festivities.

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Objective:

Emaar’s objective was to inspire as many people as possible in the GCC, Europe, US, India and Pakistan to experience New Year’s Eve. “The objective of the campaign was to leverage the reach of Twitter to take the Light Up 2018 spectacle to a wider audience from across the region, South Asia, Europe and the US,” says an Emaar spokesperson.

Strategy:

The Twitter campaign that Emaar launched prior to the live stream included three phases: Recruit, Amplify and Reconnect.

In the Recruit phase, the role of Twitter was to build anticipation and awareness on the upcoming festivities everywhere in the world.

 

In the Amplify phase, the role of Twitter was to amplify what’s happening on the ground and give everyone access to the live event, online.

 

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In the Reconnect phase, the role of Twitter was to reconnect emotionally and extend visibility on what happened to a broader audience.

 

The media that was used ranged from Promoted Videos, to GIF’s, to First View and Promoted Moments.

Results:

Emaar’s spokesperson says the Twitter campaign was measured based on impressions and DM metrics. The Twitter campaign that Emaar launched prior to the live stream received more than 41 million impressions with 3,600 users engaging through DMs in less than five days.

The total number of livestream unique viewers was 1.5 million, which is significantly higher than last year’s, says Benjamin Ampen, head of revenue, Twitter MENA.

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