Bassam Bou Sleiman has been appointed as the general manager of Riviera Hotel Beirut.
In his new role, Bou Sleiman will be responsible for the hotel renovation in the first quarter of 2018 and for the on-going operation of Riviera Hotel & Beach Resort.
Bou Sleiman joined Riviera Hotel back in 2010 and as the executive assistant manager for five years. He was instrumental in running the operations of the resort along side the general manager and oversaw the performance of all operational departments, including Rooms Division, Food & Beverage, Sales & Marketing and Engineering. He has been key to the success of consistently increasing guest satisfaction scores of the resort and delivering the highest levels of performance from 2011 till 2015.
“We are so pleased to have Bassam join us in Riviera Hotel Beirut”, commented Walid Al Mahdi, chairman/chief operating officer of Riviera Holding Kuwait. “Bassam has worked at Riviera Hotel Beirut for five years and has a strong understanding of the Riviera Hotel brand and our core values. This is a very exciting time for us as we make further renovations into the Hotel and the Beach Resort, and I know with his experience, commitment to service and team development he will be very successful in his new role, and in the ongoing development of Riviera Hotel Beirut”, he adds.
Bou Sleiman has over 20 years of experience in the hospitality industry and spent the early part of his career working primarily in the Rooms Division Sales & Marketing and Public Relations, with “Le Meridien & Intercontinental” in properties like Lebanon, Kuwait, UAE, KSA, Egypt & Jordan. In 2016 he was appointed as the General Manager in The Mist Hotel & Spa by Warwick, in the North of Lebanon where he successfully led the $20 million luxury mountain resort opening project and helped the property achieve a top ranking for Customer and Employee satisfaction results.
Prior to joining Riviera Hotel Beirut, Bou Sleiman has held several positions in Lebanon with City Suit Hotel as cluster assistant GM, and prior to that in Kuwait with The Palms Beach Resort & Spa where he was as an Executive Assistant Manager and was responsible for the new brand development of the resort and the entire Food & Beverage division. In this position, his key achievements include running a successful wedding and catering team, overseeing expansion projects.